Privacy Policy for MushTap

Effective Date: October 9, 2024

Last Updated: October 9, 2024

Introduction

UPQODE LLC built the MushTap app as a freemium mobile application. This service is provided by UPQODE LLC and is intended for use as described in this Privacy Policy.

By using MushTap, you agree to the collection and use of information as outlined below. We are committed to protecting your privacy and ensuring transparency about how we handle your data.

1. Information We Collect

MushTap may collect the following types of information to improve the user experience and app functionality:

a. Personal Information

When you contact us via email or feedback forms, we may collect your name and email address.

We do not require users to create an account or provide personal data to use the app.

b. Automatically Collected Data

Device information (device model, operating system version, language, and country).
Log data such as IP address, timestamps, app usage statistics, and crash reports.
Anonymous usage analytics to improve app performance and identify bugs.

c. Image Data

When using the mushroom identification feature, uploaded or captured photos are processed by our AI model.

Images are analyzed securely and may be stored temporarily on third-party servers for processing.
Images are not used to personally identify you and are not shared with advertisers.

2. How We Use Your Information

We use collected data for the following purposes:

To provide and maintain MushTap’s core features (mushroom identification).
To improve app performance and user experience.
To fix technical issues and monitor app stability.
To respond to user feedback or support requests.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data.

We may share limited information only with trusted third-party service providers that assist us in operating the app (e.g., AI image recognition services, analytics, and crash reporting tools).

These third parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

4. Data Retention

Images uploaded for mushroom identification are stored only temporarily and automatically deleted after processing (typically within 24-48 hours).
Log and analytics data are retained for up to 2 years to improve app performance and provide customer support.
Personal information (name, email) collected through contact forms is retained for up to 3 years for customer support purposes.
Subscription data is retained for the duration of the subscription plus 7 years for accounting and legal compliance purposes.

5. Security

We use industry-standard security measures to protect your information:

Data is transmitted using secure encryption protocols (HTTPS/SSL)
Your photos and identification history are stored securely on our servers
We implement industry-standard security measures to protect against unauthorized access
Access to personal data is restricted to authorized personnel only
Regular security audits and updates are performed

However, please note that no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Children's Privacy

MushTap is not intended for children under 4 years of age.

We do not knowingly collect or store information from children. If you believe a child has provided us data, please contact us and we will delete it promptly.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the data we have about you
Deletion: Request deletion of your account and associated data
Correction: Request correction of inaccurate information
Data Portability: Request a copy of your data in a portable format
Opt-Out: Disable location permissions through device settings
Withdraw Consent: Contact us to withdraw consent for data processing

To exercise these rights, please contact us at hi@qodetap.com. We will respond to your request within 30 days.

8. In-App Purchases and Subscriptions

MushTap offers premium features through in-app purchases and subscriptions. Payment processing is handled by Apple App Store. We do not collect or store your payment card information. All transactions are subject to Apple’s terms and privacy policy.

Subscription features include unlimited mushroom identification scans and access to premium content. You can manage your subscriptions through your Apple ID account settings.

We use RevenueCat as a third-party service to manage subscription status and provide customer support. RevenueCat may collect device identifiers and subscription information to provide these services.

9. Links to Other Websites

MushTap may contain links to external sites (e.g., educational mushroom resources).

We are not responsible for the privacy practices of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy occasionally.

Any changes will be posted on this page, and the updated date will be revised accordingly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using MushTap, you consent to such transfers.

12. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes:

Consent (for location data and photo processing)
Contract performance (to provide app services)
Legitimate interests (to improve the app and provide support)

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access your personal information
Right to request deletion of personal information
Right to non-discrimination for exercising your privacy rights

Note: We do not sell your personal information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Company: UPQODE LLC
Email: hi@qodetap.com